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Terms and conditions ​


1. General

1.1 These General Terms and Conditions of Payment apply to all agreements entered into with, services provided by and all written or oral commitments made by General terms and conditions of the customer and / or third parties are not binding for and do not apply.

2. Acceptance and execution of assignments

2.1 carries out the assignment confirmed by the customer in writing or verbally for the design of a website and / or graphic designs to the best of its ability and knowledge, taking into account the interests of the customer.

2.2 The customer is obliged to supply sufficient material  to Article 3 to and to provide sufficient cooperation to so that is enabled to carry out the assignment properly.

2.3 has the right to return an order if there is a serious reason such as a disturbed relationship between and the customer or in case of non-payment, suspension of payment or bankruptcy of the customer.

2.4 is not bound by its obligations under the agreement if fulfillment has become impossible due to force majeure. Force majeure with regard to the agreement is understood to mean everything that is understood in this regard in law and jurisprudence.


3. Delivery of material

3.1 The material supplied by the customer to consists of immediately usable text, images, sound and/or video images in a common file format, unless otherwise agreed in writing between and the customer.

3.2 By supplying material to, the customer declares that all material supplied by the customer to is free of third-party rights, or that the customer has permission from the rightful claimant(s) to use the material by QDofficial. .nl to be used when developing a website and/or graphic design.

3.3 is not permitted to independently make changes to the material supplied by the customer without the prior consent of the customer, with the exception of changes that deems necessary for the proper execution of the assignment and which the not change the material content of the material.

4. Prices

4.1 All prices quoted by are exclusive of VAT and other levies imposed by the government, unless these

expressly stated otherwise.

4.2 The customer must pay the amount due to and stated on the invoice within 14 days of the invoice date by means of a deposit or transfer to the bank or giro account stated on the invoice by (unless otherwise agreed as agreed when paying in installments. This is also stated on the invoice.)

4.3 If, after the payment term has expired and a second payment request has been sent, no payment has been received from the customer, the rights of the customer as laid down in the agreement between and the customer and these General Terms and Conditions expire and retains both the advance paid by the customer and the rights to the website and / or the graphic work, without the obligation to transfer the website and / or graphic work to the customer or to deliver it.

4.4 If the payment term is exceeded, the customer, even without a notice of default, owes default interest equal to 1% per month from the due date, unless the statutory interest is higher, in which case the statutory interest applies. The interest on the due and payable amount will be calculated from the moment the customer is in default until the moment of payment of the full amount.

4.5 From the due date, the customer also owes extrajudicial collection costs on the outstanding invoice amount.

4.6 If the other party has not fulfilled its payment obligations in time, the user is authorized to suspend the fulfillment of the obligations towards the other party to deliver or to perform work until payment has been made or proper security has been provided for this.

5.  Retention of title

5.1 After full payment, the product is the property of the customer. However, this applies to the final product. Not on the source file. The source file can be taken over for a fee.

6. Warranty and Liability

7.1 guarantees that the goods to be delivered meet the usual requirements and standards that can be set for them and are free of any defects.

7.2 is never obliged to pay any compensation to the Buyer or others, unless there is intent or gross negligence on the part of is never liable for consequential or trading loss, indirect damage and loss of turnover.

7.3 If, for whatever reason, is obliged to compensate for any damage, the compensation will never exceed an amount equal to the invoice value with regard to the product or service that caused the damage.

7.4 The customer is obliged to indemnify against any claim that third parties may make against with regard to the agreement, insofar as the law does not prevent the relevant damage and costs from being charged to the customer. come.

8. Force majeure

8.1 In case of force majeure, is not obliged to fulfill its obligations towards the customer, or the obligation is suspended for the duration of the force majeure.

8.2 Force majeure is understood to mean any circumstance beyond its control, as a result of which the fulfillment of its obligations towards the customer is prevented in whole or in part. These circumstances include strikes, fire, business failures, power failures, non-delivery or late delivery by suppliers or other third parties engaged. Force majeure is also understood to mean malfunctions in a (telecommunication) network or connection or used communication systems and/or the unavailability of the internet site at any time.

If you have any questions, send us an email.



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